Freight Document Processing with Document AI - Shipwell

Freight Document Processing

Turn Transportation Documents into Trusted Operational Data

Document AI automatically reads, understands, and organizes your files, turning the information inside into structured, searchable data your team can immediately put to work.

Request a Demo

From Attachment to Action in Seconds

Upload

Add individual files or large batches of documents, in whatever format they're in, no pre-sorting or renaming required.

Interpret

Document AI auto-identifies document types, groups related pages, extracts key information, and summarizes context.

Investigate

Documents become instantly searchable, by shipment, BOL, invoice amount, carrier, customer using plain-language questions.

Deliver

Structured data flows into Shipwell, out through APIs, or to AI agents through Shipwell's MCP Server.

Built for Transportation. Built for AI.

Transportation-Native

Reads BOLs, invoices and more like someone who's worked in shipping.

AI You Can Trust

Shows its work, not just an answer you have to take on faith.

More than OCR

Rather than raw text to clean up, gives you data you can actually use.

Search Everything

Search documents the way you think, not by filename.

Download Datasheet

More Time on Freight, Less Time on Files

Give AI assistants and autonomous workflows access to trusted transportation data.

Every document becomes organized, searchable, and available whenever you need it.

Use Cases

Put Your Documents to Work

Unlock Order-Ready Data

Forms, emails, and shipments get processed, centralized, and made searchable, so nothing stays trapped inside a file.

Accelerate Freight Audit & Payment

Extract invoice details, line items, and charges so your team spends less time reviewing.

Simplify Customs Compliance

Capture and organize import documentation, making every filing searchable and easier to retrieve.

Organize Shipment Packets

Upload mixed document packets and let Document AI automatically identify, group, and organize every page.

Power AI Workflows

Give AI assistants and automation tools access to trusted document data through Shipwell's MCP Server.

Independent, Not Isolated

Document AI runs as its own workspace. Through Shipwell's MCP Server, it interfaces with the rest of your AI ecosystem: Shipwell's AI Workers and AI Assistant, your enterprise chatbot, or custom agents you build. Its data becomes something every AI touchpoint can use, not just something your team looks at.

Wired for Agents and APIs

Everything above, backed by a REST API built for integration. Supports PDF, images, spreadsheets, DOCX, CSV, XML, and more, up to 50MB per file.

Results in 10-60 seconds, delivered via webhook, no polling

Multipart (up to 20 files per request), base64 JSON, or presigned upload for large files

Use a platform-managed schema, or define your own

Vector and lexical search across every processed document

Fix an extracted value via API, and it becomes part of the record

Give AI agents and connected systems direct access to processed data

Stop Reading Documents. Start Using Them.

Every transportation document contains valuable operational data.

Document AI unlocks it automatically, so your people spend less time processing paperwork and more time moving freight.

Frequently Asked Questions

What is Shipwell Document AI?

Document AI is Shipwell's modular freight document processing solution for uploading, processing, and searching transportation documents, bills of lading, proofs of delivery, invoices, rate confirmations, customs paperwork, and more. It automatically classifies each document, extracts key data, and makes everything instantly searchable, without manual data entry.

Who is Document AI built for?

Document AI is built for logistics, IT, freight audit and payment, and trade compliance teams at shippers handling meaningful document volume, especially teams still manually keying BOL, POD, or invoice data today.

What file types does Document AI support?

Document AI accepts PDF, PNG, JPG, TIFF, WEBP, DOCX, CSV, XLS, XLSX, TXT, XML and more, up to 50MB per file. You can upload individual files or large batches at once, and the tool automatically identifies what each document is before processing it.

How accurate is Document AI?

Document AI applies the same extraction logic to every document, every time, reducing the variability that comes with manual entry at volume. Every extracted field includes a confidence score and page-level evidence, so your team can verify results before they enter a business workflow.

Can I correct an extracted value if it's wrong?

Yes. If an extracted value needs a fix, you can correct it directly, and that correction becomes part of the document's permanent record. Corrected values go through the same validation as the original extraction.

What is hybrid semantic search?

Hybrid semantic search combines keyword matching with meaning-based search, so you can find documents by exact terms or by describing what you're looking for in plain language, like "invoices over $5,000" or "signed POD from last Tuesday."

Does Document AI connect to other systems?

Yes. Document AI has its own REST API for integration, and through Shipwell's MCP Server, it interfaces with Shipwell's AI Workers and AI Assistant, your enterprise chatbot, or custom agents you build.

Is Document AI part of the core Shipwell platform?

Document AI runs as its own workspace within Shipwell. It's built to work independently and to connect wherever you need it to, through Shipwell's MCP Server and API, rather than requiring a full platform migration.